Pet Products FAQs


Can I cancel my order?

To modify, cancel or return your order, you just need to email us at In that email, just mention your contact number so our customer service person will contact you if they need to discuss anything or require any information. Or if you wish, you can also call our customer support at (888) 789-5945.

Can I return my product?

We’re happy to help if there is any order that needs to be returned. Please check our returns policy here. Just email us directly and we’ll take you through the process. You can email us directly at


Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Contact Us

Any question?

Please reach out to one of our devoted customer service representatives at +1 (888) 789-5945. We try our best to respond quickly by email as well. Please send your query to and we'll get right back to you with a response.

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Customer support : +1 (888) 789-5945

Send a message :