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Matrix is a highly porous media designed to provide exceptionally efficient bio filtration for single site removal of ammonia, nitrite, and nitrate from freshwater, marine, and reef aquaria. Each liter of matrix provides over 160,000 cm2 (170 sq. Ft.) of surface, equivalent to over 40 L (10 gallons) of typical...
Matrix is a highly porous media designed to provide exceptionally efficient bio filtration for single site removal of ammonia, nitrite, and nitrate from freshwater, marine, and reef aquaria. Each liter of matrix provides over 160,000 cm2 (170 sq. Ft.) of surface, equivalent to over 40 L (10 gallons) of typical plastic ball media! this product is sold by volume. Cited weight is minimal weight. Matrix is a naturally mined, chemically inert material for facilitating the growth of biological filtration in aquarium and pond systems. Due to its organic nature - size, shape, coloration, and density of the matrix material will vary slightly between packages. Any of These variants and small irregularities in sizing are perfectly natural and will not affect the integrity of the product or its ability to maintain water quality. It will also not affect pH in the system.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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