Some items in our store may be offered to you as a subscription, which is a pre-order for a fixed number of intervals. This policy lays out how you can change, manage and cancel these kinds of purchases.


Subscriptions

  • When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
  • Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
  • You can avail 35% off on your first subscription order and 5% off on the following repeat deliveries.
  • The 35% off discount is valid only on first-time Repeat Delivery orders. In the following orders a 5% discount shall automatically be applied. 
  • No promo code is required. Discount will be reflected in the Cart.
  • Subscriptions will auto-renew unless you cancel. However, you can only cancel the suscription after 4 successful repeat deliveries. 
  • If you want to cancel or change your subscription, you can do it at any time after 4 successful repeat deliveries.
  • Your order confirmation emails have links to your order. You can manage your subscription from there.
  • See our returns policy for more details on returns and refunds.
  • Please feel free to reach out for any additional information on support@kwikpets.com.